Enjoy fast, secure, 24/7 digital account management with paperless statements when you register and log in to your Synchrony credit card account online.
Go to synchrony.com or open the MySynchrony mobile app 2 to register.
When you enter payment methods, you can make same-day payments, schedule up to 12 payments in advance or sign up for automatic monthly payments.
Go digital and update your statement delivery method from mail to paperless statements.
Set up Paperless Statements today. Find your account, or check the back of your credit card to get started!
Can I change back to paper statements if I have selected to receive my statements electronically? Yes. Log in then click Statements on the home page, then select change your statement delivery method.
How will I be notified that my paperless statement is ready for viewing? We will send an email notification when your paperless statement is ready. For your security, we do not email paperless statements.
Do the paperless statements show the same information as paper statements? Yes, it is a PDF file of the paper statement. However, your account number will not be displayed on your electronic billing statement.
What do I do if I never received notice that my paperless statement is ready? To ensure you continue to receive the emails you have requested, add our email address to your address book. Follow the directions for your Internet Service Provider (ISP) or email program. If you do not have access to those directions, you will need to designate us as a “Trusted Source”. This is typically accomplished by adding our "From Address" (i.e. example@domain.com) to your address book, contact list, or Safe List.
Will I receive my paperless statement directly in my email inbox? No, for your protection we send an email notice that your paperless statement is ready for viewing. The email notice you receive will contain a link to your online account. When you access the link you will need to Log in, and then click on the Statements Quick Link to view, print or download your paperless statement.
Will I receive confirmation when I choose to receive statements electronically? Yes.
What do I do if I have not received my mailed paper statement? Check your paperless statement delivery method using the Statements Quick Link. Keep in mind that you may have enrolled in paperless statements when you registered your account. You may also want to validate your mailing address to ensure we have the correct address on file.
1 If you have more than one Synchrony credit card account, you may be able to register them at this time, as well.
2 Data fees may apply. You can download the MySynchrony Mobile App through your app store.
